Privacy policy

Last updated: September 30, 2026

DATA CONTROLLER

Le Piccinotti SRL
Via Villa Glori, 10, 25126 Brescia (BS), Italy
Data Controller's email address: negozio@lepiccinotti.it

Le Piccinotti operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a suitable shopping experience (the "Services"). Le Piccinotti is supported by Shopify, which enables us to provide the Services.

This Privacy Policy describes how we collect, use and disclose your personal data when you visit or use the Services, make a purchase or carry out any other transaction through the Services, or communicate with us.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this Privacy Policy and understand how your information is collected, used and disclosed as described herein.

PERSONAL DATA WE COLLECT OR PROCESS

When we use the term "personal data", we mean information that identifies you or another person, or that can reasonably be linked to you or another person. Personal data does not include information collected anonymously or anonymised in such a way that it cannot identify you or be linked to you.

Depending on your interaction with the Services, where you live and to the extent permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such data:

  • Contact details, including your name, address, billing address, shipping address, telephone number and email address.

  • Financial information, including credit card numbers, debit card numbers and financial account numbers, card payment details, financial account information, transaction details, payment method, payment confirmation and other payment-related information.

  • Account information, including your username, password, security questions, preferences and settings.

  • Transaction information, including the products you view, add to your cart, add to your wishlist, purchase, return, exchange or delete, as well as your past transactions.

  • Communications with us, including information you provide when communicating with us, for example when you submit a request or complaint to customer support.

  • Device information, including information about your device, browser or network connection, IP address and other unique identifiers.

  • Usage information, including information about your interactions with the Services and how and when you interact with or browse the Services.

SOURCES OF PERSONAL DATA

We may collect personal data from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us or provide us with your personal data.

  • Automatically through the Services, including through your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.

  • From our service providers, including when we engage them to implement specific technologies and when they collect or process your personal data on our behalf.

  • From our partners or other third parties.

HOW WE USE YOUR PERSONAL DATA

Depending on how you interact with us or which Services you use, we may collect and use your personal data for the following purposes:

  • Providing, personalising and improving the Services. We use your personal data to provide you with the Services and fulfil our contract with you; process your payments; fulfil your orders; remember your preferences and the products you are interested in; send you account-related notifications; process purchases, returns, exchanges or other transactions; create, maintain and manage your account; arrange shipping; facilitate returns and exchanges; allow you to post reviews; and create a personalised shopping experience, for example by recommending products related to your purchases. This may include using your personal data to personalise and improve the Services.

  • Marketing and advertising. We use your personal data for marketing and advertising purposes, for example to send you marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products and services through our Services or on other websites, including based on products you have previously purchased or added to your shopping cart and other activities within the Services.

  • Security and fraud prevention. We use your personal data to authenticate your account; provide a secure payment and shopping experience; detect, investigate or take action against potentially fraudulent, illegal, unsafe or harmful activities; and protect public safety and our Services. By choosing to use the Services and register an account, you are responsible for keeping your login credentials secure. We recommend that you do not share your username, password or other login details with anyone.

  • Communicating with you. We use your personal data to provide customer support, respond to your enquiries, offer effective services and maintain our business relationship with you.

  • Legal reasons. We use your personal data in accordance with applicable laws or in response to valid legal proceedings, including requests from authorities or government agencies; to investigate or participate in legal proceedings, potential or ongoing litigation or other legal processes; and to enforce or investigate potential violations of our terms or policies.

HOW WE DISCLOSE PERSONAL DATA

In certain circumstances, we may disclose your personal data to third parties for legitimate purposes, subject to this Privacy Policy. These circumstances may include:

  • With Shopify, vendors and other third parties that perform services on our behalf (for example, IT management, payment processing, data analytics, customer support, data storage, order fulfilment and shipping).

  • With business and marketing partners to provide you with marketing services and advertisements. For example, we use Shopify to display personalised advertisements through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your data in accordance with their own privacy policies. Depending on where you reside, you may have the right to ask us not to share your data for the purpose of displaying personalised marketing and advertising based on your online activity across different merchants and websites.

  • When you ask us or authorise us to disclose certain information to third parties, for example to ship your products, or when you use social media widgets or login integrations.

  • With our affiliates or within our corporate group.

  • In connection with a business transaction, such as a merger or bankruptcy; to comply with any legal obligations (including responding to subpoenas, search warrants and similar requests); to enforce our Terms of Service or policies; and to protect or defend the Services, our rights and the rights of our users or other individuals.

RELATIONSHIP WITH SHOPIFY

The Services are supported by Shopify, which collects and processes personal data relating to your access to and use of the Services in order to provide and improve the Services for you.

To provide and improve the Services, the information you submit through the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your own.

Furthermore, to help protect, grow and improve our business, we use certain advanced Shopify features that incorporate data and information received from you through your interactions with our store, as well as with other merchants and Shopify.

To provide these advanced features, Shopify may use personal data collected from your interactions with our store, other merchants and Shopify itself.

In these circumstances, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes.

For more information about how Shopify uses your personal data and the rights you may have, you can consult the Shopify Consumer Privacy Policy.

Depending on where you reside, you may exercise certain rights relating to your personal data through the Shopify Privacy Portal.

THIRD-PARTY WEBSITES AND LINKS

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and their other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such websites, nor for the accuracy, completeness or reliability of the information contained therein.

Information you provide in public or semi-public spaces, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without any restrictions on its use by us or by third parties.

The inclusion of such links does not imply any endorsement by us of the content of these platforms or their owners or operators, except as disclosed within the Services.

CHILDREN'S DATA

The Services are not intended for use by minors, and we do not knowingly collect personal data from children below the age of majority in your jurisdiction.

If you are a parent or legal guardian of a minor who has provided us with their personal data, you may contact us using the contact details provided below to request its deletion.

As of the effective date of this Privacy Policy, we are not aware of any "sharing" or "selling" (as these terms are defined under applicable laws) of personal data belonging to individuals under the age of 16.

DATA SECURITY AND RETENTION

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "absolute security". Furthermore, information you send to us may not be secure while being transmitted.

We recommend that you use secure channels when communicating confidential or sensitive information to us.

The length of time we retain your personal data depends on several factors, such as whether we need the information to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes or enforce other agreements and policies.

YOUR RIGHTS AND CHOICES

Depending on where you reside, you may have one or more of the following rights regarding your personal data. However, these rights are not absolute and may only apply in certain circumstances. We may also refuse your request where permitted by applicable law.

  • Right of access / knowledge. You may have the right to request access to the personal data we hold about you.

  • Right to deletion. You may have the right to request the deletion of your personal data held by us.

  • Right to correction. You may have the right to request the correction of inaccurate personal data we hold about you.

  • Right to data portability. You may have the right to receive a copy of the personal data we hold about you and request that we transfer it to a third party, subject to certain circumstances and exceptions.

  • Managing communication preferences. We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as those relating to your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, and subject to the restrictions and limitations imposed by local laws, you may also exercise the following rights in addition to those mentioned above:

  • Right to object to processing and restrict processing. You may have the right to ask us to stop or restrict the processing of your personal data for certain purposes.

  • Withdrawal of consent. Where we rely on your consent to process your personal data, you have the right to withdraw that consent. If you withdraw your consent, this will not affect the lawfulness of processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated within the Services or by contacting us using the contact details provided below.

For more information about how Shopify uses your personal data and the rights you may have, including those relating to data processed directly by Shopify, please visit:

https://privacy.shopify.com/en

You will not be discriminated against for exercising any of these rights.

Before processing your requests, we may need to verify your identity, to the extent permitted by applicable law.

In accordance with applicable laws, you may appoint an authorised agent to submit requests on your behalf to exercise your rights. Before accepting a request from an agent, we will ask them to provide proof that you have authorised them to act on your behalf, and we may also ask you to verify your identity directly.

We will respond to your request within the reasonable timeframes established by applicable laws.

COMPLAINTS

If you have any complaints about how we process your personal data, please contact us using the contact details provided below.

Depending on where you reside, you may have the right to appeal our decision by contacting us using the details provided below, or to submit your complaint to your local data protection authority.

For the European Economic Area, you can find a list of the competent data protection supervisory authorities here.

INTERNATIONAL TRANSFERS

Please note that we may transfer, store and process your personal data outside the country in which you reside.

If your personal data is transferred outside the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements issued by the relevant UK authorities, unless the data transfer is to a country deemed to provide an adequate level of protection.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons.

We will publish the updated Privacy Policy on our website, revise the "Last updated" date and provide notice as required by applicable law.

CONTACT

If you have any questions about our privacy policies or this Privacy Policy, or if you wish to exercise any of your rights, please call us at +39 030 241 1262, email us at negozio@lepiccinotti.it or contact us at:

Le Piccinotti SRL
Via Villa Glori, 10
25126 Brescia (BS), Italy

For the purposes of applicable data protection laws, we are the data controller of your personal data.